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   After receiving your corneal transplant, you may wish to write a letter to your donor family to let them know what the gift of donation has meant to you.

   Often the donor family is comforted in hearing from the recipient of their loved one's donation gift and finds it helps in their grieving process.

   Whether the decision to donate was already made by their loved one or they themselves made the decision for their loved one, this correspondence can reassure them that someone in need is being helped.

Writing to Your Donor Family

The Lions Eye Bank at Albany / Rochester will help in facilitating written correspondence between recipients and donor families.


All correspondence is anonymous and confidential.  When writing, please use simple language. 

We've prepared the following guidelines to help you when composing your correspondence.

Information you may wish to include
  • Your first name only

  • Type of work you do, hobbies or interests

  • Family composition (spouse, children, grandchildren (please do not use names)

  • Explain how the transplant has changed or improved your life

  • The beliefs of the donor family are unknown, please consider if using religious comments

All correspondence is kept anonymous and confidential
  • Do NOT include last names, address, city or state  in which you live, phone numbers photographs    or e-mail addresses

Mailing your correspondence

Place all in a larger envelope and mail to:

  • Place your letter or card in an unmarked and unsealed envelope

  • On a separate piece of paper include your full name, address, phone number and the date of your transplant

  • Place all in another envelope and mail to:

             Lions​ Eye Bank at Albany / Rochester

               4 Tower Place, Suite 601
              Albany, NY 12203
              Attn: Donor Family Services

Once we receive your correspondence

A Donor Family Services Coordinator will review it to ensure its confidentiality and will remove any information that is identifying.  It will then be forwarded to the donor's family, who may or may not choose to read it.  


You may or may not hear from your donor's family. Every individual manages grief in     different ways.


Some donor families find writing about their loved one helps them in their grieving process. Others may prefer privacy or are still dealing with the grief of losing a loved one and choose not to respond, or may take many months or years before responding.  

Upon occasion and after some time has passed, should both you and the donor family wish to be in direct contact, and agree in writing, it is only then that confidential information can be shared. 

You can download these guidelines by clicking on the above brochure cover.

Please call our office at (518) 489-7607  if you need help or have a question.  


Ask to speak to a Donor Family Service Coordinator.


We're here - for you - 

whenever you need us.

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